RakutenPay payments early expiration

Incident Report for KOMOJU

Resolved

On July 16, 2025, we released a feature to synchronize KOMOJU-side payment expiration dates with Rakuten Pay.
However, due to a missing condition, the expiration was not extended for authorized payment records, resulting in those payments expiring after 30 minutes and the authorization on the Rakuten Pay side being canceled.
This was reverted immediately upon detection.
Posted Jul 16, 2025 - 14:00 JST