The issue is now recovered and the credit card processing is fully operational.
Posted Oct 18, 2024 - 10:38 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 18, 2024 - 10:18 UTC
Monitoring
We are currently experiencing intermittent credit card transaction failures due to upstream gateway issue start from around 18:10 JST. The issue is still ongoing and we are actively monitoring it.
Posted Oct 18, 2024 - 10:18 UTC
This incident affected: JSON API and Hosted Page API.