Resolved -
The issue is now recovered and the credit card processing is fully operational.
Oct 18, 10:38 UTC
Update -
We are continuing to monitor for any further issues.
Oct 18, 10:18 UTC
Monitoring -
We are currently experiencing intermittent credit card transaction failures due to upstream gateway issue start from around 18:10 JST. The issue is still ongoing and we are actively monitoring it.
Oct 18, 10:18 UTC